Have a question? 0800 917 7396

With Age Co Personal Alarms comes peace of mind

Help is just a button press away. Don’t wait until it’s too late

Age Co is 100% owned by Age UK and gives its profits to the charity enabling us to support those older people most in need.

A small price to pay for peace of mind

Ageing shouldn’t mean we have to stop living life to the full. Whether living alone, or managing health issues, we can still maintain our independence for longer, safe in the knowledge that help is there if the worst happens.
Age Co Personal Alarms, provided by Taking Care, are easy-to-use devices with simple set-up and no hidden costs, all connected 24/7 to a caring, UK-based Emergency Resolution Team.

Don't miss out - order now to save £40 and lock your subscription price until 2027!*

Offer ends 1st July 2025. Order online or call Taking Care on freephone 0800 917 7396.Lines are open Monday – Friday, 9am – 6pm.

Digital Personal Alarm   Save £40*

If you enjoy being out of the house and want reassurance you can call for help in an emergency, this alarm suits a more active lifestyle.

Easy to use and reliable personal alarm. A perfect choice if you would like peace of mind you can get help in the home and garden.

24/7 emergency resolution
Works in the home, garden and out-and-about**
Includes fall detection^^
Pendant, keyring or on belt
Speak through the pendant or base unit
1-2 months battery charge
Water-resistant
UK-based 24-hour monitoring
30-day money back guarantee
Lifetime warranty
GPS location-aware. Your location is sent when you call

24/7 emergency resolution
Works in the home and garden**
Fall detection optional £6 per month - find out more
Pendant or wrist strap
Speak through the base unit
5-year battery charge
Water-resistant
UK-based 24-hour monitoring
30-day money back guarantee
Lifetime warranty

Includes 1 month free every year when you pay annually.^

Includes 1 month free every year when you pay annually.^

Setup cost:

£69.99   Save £40£29.99   (£35.99 including VAT)

Setup cost:

£70.00  Save £40£30.00  (£36.00 including VAT)

Subscription:

£20.99 per month   (£25.19 including VAT)

Subscription:

£29.99 per month   (£35.99 including VAT)

91% of customers do not pay VAT on their orders. If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled, then you may be eligible for VAT exemption.

How we keep you safe

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Wear the alarm pendant

Get help when you need it

The team will answer quickly

Comfortable and easy to use, you can choose how to wear your alarm pendant.

The Emergency Resolution team are available any time of the day or night at the touch of a button.

The Emergency Resolution team will respond quickly, 24-hours a day, and will arrange to send help if needed.

Lines open Monday - Friday, 9am - 6pm

Trusted by alarm users and their families

Personal alarm benefits

Taking Care have supported over ¼ million people and their families with personal alarms

Taking Care resolved over 58,000 emergencies in 2024

Taking Care aim to answer alarm calls within 30 seconds

Get help in any emergency, including falls, if you feel unwell or are distressed.

  • Lifetime warranty included.
  • You may not need to pay VAT on your personal alarm.
  • Get help 24 hours a day, 7 days a week.
  • Peace of mind for you and your loved ones.
  • Quick and easy to set up.
  • No phone numbers to remember.

Why choose Age Co Personal Alarms?

24/7 reliable contact

Clear, honest pricing

Fair refund policy

Help whenever you need it, at the touch of a button.

All-inclusive pricing, no hidden fees.

Cancel anytime. Get a refund for any pre-paid months, even on annual plans. No long contracts.

Fair price changes

30-day money back guarantee

Digital alarms

Existing customers never pay more than new.

Full refund if not satisfied, with free return postage.

New digital alarms unaffected by upcoming landline switchover.

Get help when you need it most

With an Age Co Personal Alarm, you can stay independent at home for longer.  All alarms are monitored 24-hours a day so you can feel confident knowing help is available fast in any emergency. 
Press the button on the alarm pendant to quickly call Taking Care's Emergency Resolution team in the UK. The friendly team will speak with you through the alarm equipment to arrange help from family, friends or the emergency services at any time of the day or night. 
Age Co Personal Alarms are provided by Taking Care (PPP Taking Care Ltd), the UK's first Which? Trusted Trader Approved personal alarm service. 

Age Co Personal Alarms include free wellbeing calls

Taking Care automatically monitor alarm call patterns. If they notice anything of concern, like using the alarm more than usual, Taking Care will get in touch to check everything’s okay.

Still not sure? Try the 30-day money back guarantee

You can try an Age Co Personal Alarm in your own home for 30 days. If you're not satisfied or you change your mind for any reason, let Taking Care know you want to return your order and they will arrange for the equipment to be returned via an Evri ParcelShop or a courier collection service.
Once your alarm equipment is received back, you'll receive a full refund.

Lines open Monday - Friday, 9am - 6pm

Supporting Age UK with Personal Alarms

AgeCo Limited is 100% owned by Age UK and offers products and services designed to help people make the most of later life, retain their independence and live securely. Age Co Personal Alarms were previously known as Age UK Personal Alarms.


Age UK is the country’s leading charity dedicated to older people, and Age Co’s profits are given back to the charity. By buying an Age Co Personal Alarm, you are helping to fund the charitable work of Age UK.

Age UK provides information and support to older people in need. Age UK campaigns for older people and provides a range of services across the country. These include an information and advice line, and a telephone friendship service that for lonely or vulnerable people can be a lifeline.


In the last 5 years Age Co has donated more than £12m to Age UK.

Have questions about the personal alarm service?

Lines open Monday - Friday, 9am - 6pm

* £40 off set-up cost only, available on leased alarm products only. Monthly monitoring cost will remain the same until 1st January 2027. Offer valid for new customers who sign up before 1st July 2025. May not be used in conjunction with any other offers. Offer subject to change and may be withdrawn at any time.

^  1 month free every year, applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Offer subject to change and may be withdrawn at any time. Any refund will be calculated on a pro-rata basis. Offer subject to change and may be withdrawn at any time. 30-day money back guarantee requires initial set-up fee to be paid upfront and if you cancel within the first 30 days this set-up fee will be fully refunded when you return your alarm equipment.

** Digital Personal Alarm pendant works up to 300 metres (948ft) from the alarm base unit. Figures quoted are from original equipment manufacturer's specification. Taking Care Anywhere GPS pendant will work anywhere in the UK where there is a 3G (white or black GPS pendant) or 4G (black GPS pendant only) cellular network to communicate, excluding the Channel Islands, subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. A GPS satellite network must be available for the GPS pendant to determine its location.

^^ The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so.

† ActiveAlert looks for alarm call patterns to trigger a wellbeing call. It is a free and supplementary addition for new personal alarm service customers after 1st August 2024, excluding Personal Alarm Watch and Taking Care Sense products. Taking Care do not guarantee that ActiveAlert will detect patterns accurately, or at all. It does not detect health conditions and is not a replacement for care or professional medical advice. Existing customers who subscribed before 1st August 2024 can opt-in to ActiveAlert by emailing activealertoptin@ppptakingcare.co.uk or calling 0800 085 8032 with their customer number. Taking Care reserve the right to change, amend or remove any part of this service at any time and without notice.

Age Co Personal Alarms are provided by Taking Care (PPP Taking Care Limited). Age Co Personal Alarms are provided by Taking Care (PPP Taking Care Limited). AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited donates its net profit to Age UK. AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Taking Care is the trading name and brand of PPP Taking Care Limited, a subsidiary of AXA Health. Registered Address: 20 Gracechurch Street, London, EC3V 0BG. Company Registration Number: 01488490 | Registered VAT Number: 243 6741 60


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AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267) and donates its net profit to Age UK. AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159).

Copyright©2025, PPP Taking Care Ltd. All rights reserved.