With an Age NI Personal Alarm, you can stay independent at home for longer.
Age NI Personal Alarms are monitored 24-hours a day so you can feel confident knowing help is available fast in any emergency.
Age NI Personal Alarms are provided by Taking Care (PPP Taking Care Ltd), the UK's first Which? Trusted Trader Approved personal alarm service.
Press the button on the alarm pendant to quickly call Taking Care's Emergency Resolution team in the UK. The friendly team will speak with you through the alarm equipment to arrange help from family, friends or the emergency services at any time of the day or night.
Supporting Age NI - the leading charity for older people in Northern Ireland
Buying an Age NI Personal Alarm also supports Age NI's charitable work, helping us to provide a range of services to help older people across Northern Ireland.
Age NI Personal Alarms are available from Age Co, the name given to the products and services Age NI offer that help older people remain independent and live securely.
How the personal alarm service works
The team will answer quickly
Wear the alarm pendant
Get help when you need it
Comfortable and easy to use, you can choose how to wear your alarm pendant.
The Emergency Resolution team are available any time of the day or night should you need help in an emergency.
The Emergency Resolution team will respond quickly, 24-hours a day, and will reassure you that help is on the way.
Taking Care resolved over 37,000 customer emergencies in 2021
Taking Care have helped 170,000 people stay safe in their own home
Get help in any emergency, including falls, if you feel unwell or are distressed, from the equivalent of just £3.56 per week.
Get help 24-hours a day, 7 days a week.
Peace of mind for you and your loved ones.
Quick and easy to set up.
No phone numbers to remember.
Personal alarm warranty included.
You may not need to pay VAT on your personal alarm.
Still not sure? Try the 30-day no obligation home trial**
You can try an Age NI Personal Alarm in your own home for 30 days. If you're not satisfied or you change your mind for any reason, let Taking Care know you want to return your order and they will send you a FREEPOST Royal Mail return collection bag to use.** Once your alarm equipment is received back, you'll receive a full refund.
* If you call the 0800 number, you will be dealing with Taking Care. Calls may be recorded for monitoring and quality purposes.
^ £40 off set-up cost, for new customers only, does not include monitoring cost. Offer valid until 31st July 2022.
** 30-day home trial applies to new full paying customers who sign up to the Age NI Personal Alarm, Age NI Fall Alarm or Taking Care Anywhere before 1st April 2023 and order online or by phone. The offer does not apply to other products.
^^ Age NI Personal Alarm and Fall Alarm pendants work up to 75 metres (246ft) from the alarm base. Figures quoted are from original equipment manufacturer's specification. Taking Care Anywhere GPS pendant will work anywhere in the UK where there is a 3G cellular network to communicate, excluding the Channel Islands (Taking Care Anywhere, Classic GPS Personal Alarm and Personal Alarm Watch) and Isle of Man (Classic GPS Personal Alarm and Personal Alarm Watch), subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. A GPS satellite network must be available for the GPS pendant to determine its location.
^^^ The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so.
*** Average alarm call response time from January - December 2020 Emergency Resolution Centre call statistics.
† Weekly price based on ongoing monitoring costs after initial set-up (ex VAT) of the Classic Personal Alarm when paying annually.
Age NI is Registered with the Charity Commission for Northern Ireland NIC104640 and recognised as a charity by HM Revenue and Customs. Company number NI071940. HMRC Charity reference number XTI4600. Age NI Enterprises Limited is a limited company registered in Northern Ireland. Company Number: NI037064. Registered office: 3 Lower Crescent, Belfast, BT7 1NR.
Age Co Personal Alarms are provided by Taking Care (PPP Taking Care Limited). PPP Taking Care Limited is a company registered in England and Wales (Number 01488490), it is a subsidiary of AXA Health. Registered address: 20 Gracechurch Street, London, EC3V 0BG. VAT number 243674160. Taking Care is the trading name and brand of PPP Taking Care Limited.
Age Co is 100% owned by Age UK and gives its profits to the charity enabling us to support those older people most at need.
AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267) and donates its net profit to Age UK.
AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159).