Age Northern Ireland

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Age NI Personal Alarms

Get help at the press of a button with a life-saving personal alarm.


Join the service with a 30-day money back guarantee and enjoy the reassurance a personal alarm provides.

Buying this service supports Age NI's charitable work

Which? Trusted Trader Approved Service

Personal alarm warranty included

Rated excellenton Trustpilot

Independence as it’s wanted, help when it’s needed

An Age NI Personal Alarm gives you the confidence needed to stay independent and active, helping maintain health and mobility.


At the touch of a button, you can get help from the 24-hour Emergency Resolution Team. They can assist should you have an accident, for example if you fall, feel unwell or are in distress.


Age NI Personal Alarms are available from Age Co and provided by Taking Care, the UK's first Which? Trusted Trader Approved personal alarm provider.


Join the life-saving service by ordering online or call Taking Care on 0800 023 4326, Monday - Friday, 9am - 6pm.


Supporting Age NI - the leading charity for older people in Northern Ireland

Buying an Age NI Personal Alarm also supports Age NI's charitable work, helping us to provide a range of services to help older people across Northern Ireland.


Age NI Personal Alarms are available from Age Co, the name given to the products and services Age NI offer that help older people remain independent and live securely.

What's the best personal alarm to choose?

There are different types of personal alarms to suit different lifestyles and needs.

  • Worry about getting help from the home or garden? An in-home personal alarm would be a good choice.
  • Do you enjoy being active and getting outside? A GPS personal alarm will work wherever you are and the Emergency Resolution Team will know your location.^
  • Unsteady on your feet or have fallen before? A personal alarm with in-built fall detection provides reassurance that the Emergency Resolution Team will automatically be alerted when a hard fall is detected^^. Choose between an in-home fall alarm or a GPS fall alarm that also works out-and-about.

Choose an Age NI Personal Alarm

Digital Fall Alarm

Digital Personal Alarm

  • In-home personal alarm works in the home and garden up to 300 metres / 984 ft from the base unit.
  • Choose a neck pendant or wrist strap.
  • Easy-to-use with one big button to press to get help 24-hours a day.
  • No need to remember to charge the pendant. It has a 5-year battery life.
  • Speak directly with the Emergency Resolution Team through the alarm base unit.

  • All the benefits of an in-home personal alarm with in-built fall sensor included.
  • Automatically calls for help from the home or garden when a hard fall is detected.^^
  • Choose the neck or wrist strap option to suit you.
  • No need to remember to charge the pendant. It has a 2-year battery life.
  • Speak directly with the Emergency Resolution Team through the alarm base unit.

Taking Care Anywhere

Taking Care GO

  • Combines the ease of use of an in-home personal alarm with the peace of mind of a fall detector and the freedom of a GPS tracker.
  • GPS personal alarm pendant works anywhere in the UK.^
  • Includes in-built fall sensor.
  • Speak directly with the Emergency Resolution Team through the GPS location-aware pendant.
  • Includes backup pendant that works in the home and garden.
  • 1 – 2 month battery charge, depending on use.

  • A GPS-tracked personal alarm with fall detection for when you are out and about.
  • Easy-to-use with a big button to press to get help 24-hours a day.
  • Speak directly with the Emergency Resolution Team through the GPS location-aware pendant.
  • 1 – 2 month battery charge, depending on use.
  • A good fall alarm to choose if you enjoy being active outdoors and want some reassurance you can call for help in an emergency.

Not sure which personal alarm to choose?

Compare personal alarms online or call 0800 023 4326, Monday - Friday, 9am - 6pm, to speak with a Taking Care Sales Advisor.

What our Personal Alarm customers have to say

These Trustpilot reviews are provided by customers of the Age Co Personal Alarms Service provided by Taking Care.

Older man holding alarm pendant
Older man holding alarm pendant
Older man holding alarm pendant

I highly recommend their service and consider the costs they charge to be very reasonable considering the excellent service they provide and the reassurance it gives.

I can't recommend them enough. They have been great at providing my Mum with support when she needs it. Staff always lovely and my Mum says they have lovely calming voices as she has pressed buzzer a few times. Thanks.

From the moment I made the first telephone call, everything was dealt with in the most courteous and professional manner. I'd recommend this company to anyone thinking of installing a personal alarm.

Tim D

Kerry Mitchell

Robert Roberts

Photos posed by models

A small price to pay for independence

Independence when it's wanted, help when it's needed.


Age NI Personal Alarms are easy-to-use devices that ensure help is on hand when needed most - with simple set-up and no hidden costs.


An Age NI Personal Alarm helps give the confidence to stay active, helping maintain health and mobility.

How the Age NI Personal Alarm Service works

Emergency Resolution Centre for alarm service

You press the alarm

Press the button on your pendant or wristband day or night. You'll be connected to the Emergency Resolution Team. There are no numbers to tap in, just one simple big button to press.


With a fall alarm, the Emergency Resolution Team will automatically be alerted when a hard fall is detected.^^

1

Your call is answered

The Emergency Resolution Team will respond within seconds. You'll hear them answer through the personal alarm equipment. They'll stay on the line to reassure you.

2

Help is on the way

The Emergency Resolution Team will alert the emergency services or your emergency contacts. Help will be with you as quickly as possible.

3

Still not sure? Try the 30-day money back guarantee

You can try an Age NI Personal Alarm in your own home for 30 days. If you're not satisfied or you change your mind for any reason, get in touch within 30 days and Taking Care will arrange for the equipment to be returned via an Evri ParcelShop or a courier collection service. Once your alarm equipment is received, you'll receive a full refund.

‡  1 month free every year, applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Any refund will be calculated on a pro-rata basis. Offer subject to change and may be withdrawn at any time. 30-day money back guarantee requires initial set-up fee to be paid upfront and if you cancel within the first 30 days this set-up fee will be fully refunded when you return your alarm equipment.

^ The Taking Care GO and Taking Care Anywhere will work from any location in the UK where there is a 3G/4G cellular network to communicate. A GPS satellite network must be available for the GPS pendant to determine its location. Fall detection works with the GPS pendant in pendant mode only.

^^ The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so.

Age NI is Registered with the Charity Commission for Northern Ireland NIC104640 and recognised as a charity by HM Revenue and Customs. Company number NI071940. HMRC Charity reference number XTI4600. Age NI Enterprises Limited is a limited company registered in Northern Ireland. Company Number: NI037064. Registered office: 3 Lower Crescent, Belfast, BT7 1NR.


Age Co Personal Alarms are provided by Taking Care (PPP Taking Care Limited). PPP Taking Care Limited is a company registered in England and Wales (Number 01488490), it is a subsidiary of AXA Health. Registered address: 20 Gracechurch Street, London, EC3V 0BG. VAT number 243674160. Taking Care is the trading name and brand of PPP Taking Care Limited.

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AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267) and donates its net profit to Age UK.

AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159).

Copyright©2025 PPP Taking Care Ltd. All rights reserved.